Differences

This shows you the differences between two versions of the page.

--- voyager:start [2025/01/16 02:52] – meuon
+++ voyager:start [2025/01/16 03:01] (current) – [After the Scan] meuon
@@ Line 8: / Line 8: @@
 ==== Login ====
-{{ :voyager:screenshot_from_2025-01-15_21-39-57.png?100|}}
+{{ :voyager:screenshot_from_2025-01-15_21-39-57.png?200|}}
 As a customer, you can use your assigned login and password to request a scan at:
 [https://virtscan.net/scan]] In some cases, the system will lauto-recognize the site by IP address and other factors.
@@ Line 14: / Line 14: @@
 ==== Dashboard / Request ====
+{{ :voyager:screenshot_from_2025-01-15_21-51-31.png?200|}}
 Once logged in, you can use a form to request a scan.
+This notifies all available technologists via SMS/Text as well via the Virtual Scan Communicator our web based chat, voice, phone call and screen sharing system.
+On your dashboard you can monitor your open requests as well as the acceptance and scheduling of your request,
+====After the Scan====
+You will have detailed scan summaries and reports.
+====Communicator====
+{{ :voyager:screenshot_from_2025-01-15_22-00-10.png?200|}}
+Communicator is our central communications system where you will be chatting with your technologist in real time,
+and can call/voice/video and screen share if needed.